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1. Does Kashan Oriental Rugs pick up rugs from clients' homes?

 

Yes, we pick up and deliver rugs from clients' homes using the Kashan Oriental Rugs truck.

 

2. What are the prices for cleaning and repairing rugs?

 

Our prices for cleaning and repairing rugs vary depending on the quality, fabric, and size of the rug. We determine prices after seeing the rug or or after getting a description of the rug over phone or email.

 

3.  Does Kashan Oriental Rugs carry padding?

 

Yes, we offer dura-hold padding for all types of rugs. This under-rug padding is suitable for all types of floor surfaces: wood, linoleum, tile, carpet, etc. One side of the padding has a grip, and the other side has a rough surface. On wood, linoleum, or tile, the grip side of the padding should be pressed up against the floor, and the rough surface should be pressed against the back of the rug. For carpet floors, the rough side of the padding should be pressed up against the carpet, and the grip surface should be pressed up against the rug.

 

4. Does Kashan Oriental Rugs cut machine-made rugs and carpets to the clients' preferred size?

 

Yes, here, at Kashan, we cut machine-made rugs and carpets down to the preferred size of the client. We then bind and surge the edges to prevent the unraveling of the rug.

 

5. Does Kashan replace rugs fringes?

 

Yes, we replace the fringe of rugs, usually because of a tattered fringe or an unwanted fringe color. We can replace the current fringe of the clients' rug with white fringe, tea-washed fringe, etc.

 

6. Does Kashan clean all types of rugs, even felt and silk rugs?

 

Yes, at Kashan we offer cleanings and deodorizing for all  types of rugs. For silk rugs, we use an advanced cleaning technique to remove dirt and dust from the rug without water wear. For felt rugs, we clean using "the gentle cycle" to prevent the wool from detaching. We are also able to clean "color-run rugs" or rugs with dyes that run when scrubbed with a lot of water. We clean color-run rugs using the same technique we use with silk rugs to remove all dirt and dust while ensuring the quality of the rug.

 

7. My pet has bitten through my rug, can Kashan fix it?

 

Not to worry, we do repair rips in clients' rugs. Master Weaver and CEO, Nasir Jallal, can reweave the unraveled portion of the rug using wool in similar colors to make the rug good as new.

 

8. Wax has fallen on my rug, can Kashan Oriental Rugs clean it out?

 

Yes, we can clean out the stubbornest of stains. We are able to get the wax off the rug and clean the rest of the rug too.